Tech Splash
Smart Dolphins IT Solutions Inc. Edition 50 May 2007
 

IN THIS ISSUE
Pod Page:
Performance Plus
Flipper Tip:
Ctrl Delete

Smart Dolphins can help you with many areas of small business technology: computer hardware, software, data, networking, and technical support. www.smartdolphins.com

Tech News: PC and Gaming Consoles Collide
Dolphin News: BBBS Golf Tournament Title sponsor
Dear Dr. Dolphin: I need to upgrade my computer
Business Bonus: Hedgehog Concept
Ask Your IT Provider... Can you communicate to me in plain English?


POD PAGE

Performance Plus - http://sme.ic.gc.ca
Performance Plus is an online tool provided by Industry Canada to help new and established companies compare their financial performance to the general marketplace. The site allows you to enter your company's financial data confidentially and compare it to industry averages either based on dollar amounts or as a percentage of total revenue. It is really useful to know where your financials are strong and where they are weak relative to others like you and can really help a business owner make better decisions.

FLIPPER TIP

Ctrl Delete
To delete an entire word, hold control and press delete when the cursor is at the beginning of it. This works for any string of characters immediately following the cursors which are not separated by a space. You can use this method instead of highlighting the parts you want to delete.

Tech News

PC and Gaming Consoles Collide
The week of May 7th was marked with excitement for the PC and console gaming communities as Microsoft announced its plans to release a patch allowing Xbox 360 users to link their Xbox Live account with users on the Windows Live Messenger. Right now the Xbox Live community is six-million users strong, sending out over two million messages per day. Adding in the ability to see Windows Live Messenger users and to communicate with them is just the next step before PC and consoles will eventually be playing games together.

DOLPHIN NEWS

BBBS Golf Tournament Title sponsor
Smart Dolphins has been working with Big Brothers and Big Sisters (BBBS) since our very early days as an organization. So we are extremely proud to announce that we are the Title Sponsors for the 11th Annual “BIG Open” to be held on Friday, July 20th. The timing is great as this year BBBS is celebrating 30 years of mentoring. A service that is very powerful as its impact will carry throughout these young people’s lives. We are thrilled to be helping support its growth in our community!

We invite all of our Smart Dolphins friends to get involved with the tournament. We have participating in it in for many years now and it is always a good time and for a good cause. You and your friends could participate as golfers (it is a best ball format so you don't need to be an experienced golfer) and/or there are many different levels of sponsorship available. Talk to Dave (dave.monahan@smartdolphins.com) or Mike (mike.viala@smartdolphins.com) if you have any interest.

>> more  

QUESTIONS & SOLUTIONS
send your question to Doctor@smartdolphins.com, one of the Dolphins will have a solution for you

Question: I have a limited budget, but I need to upgrade my computer. What can I upgrade that will give me the best bang for the buck?
Adrian says: One component that can give a big boost to your computer is the memory, or RAM. RAM is used by your computer to store parts of programs you are currently running, making those programs respond more quickly. Generally speaking the more RAM you have, the more programs you can run at the same time more efficiently. RAM can be installed in minutes and results are instantaneous. Happy Computing!

Business Bonus

Hedgehog Concept
“Are you a hedgehog or a fox?” You want to be a Hedgehog according to Jim Collins’ excellent book, “Good to Great”. The general idea proposes that you focus your organization on one simple concept that captures what your organization is passionate about, what it can be the best in the world at and what it can be profitable at. Combining these three ideas, or as Collins describes them as ‘the three circles’, is part of the groundwork for propelling a company that is good (read mediocre) to great. The Smart Dolphins Hedgehog Concept is providing a standardized and proven I.T. infrastructure for small businesses; or as we call it, Technology with Porpoise™.

This Month's Top Question to Ask Your IT Provider...

Can you communicate to me in plain English?

Why is this Important?

  • Technology is not simple. Most business owners don't have time to become geeks, yet they need to comprehend at a level that will allow good decision making. The really nerdy information isn't necessary; Plain English is required.

The Smart Dolphins answers:

  • On over 100 feedback surveys, we received an average score of 4.81 out of 5 from our clients on our ability to communicate. That score speaks fairly clearly for us.
  • This has always been a top priority for us and so our hiring practices and strong customer-centred culture result in people that are able to communicate well.
  • One of our core values is strong relationships and success of any relationship starts with good communication and clear understandings of all aspects of the relationship.
  • Talk to us and find out! We offer a free Initial Systems Evaluation (ISE) where we meet with you to discuss your business, our business and how we might fit.

More questions:smartdolphins.com/answers

Do you like our newsletter? We have been producing the Tech Splash for many years now in the hope that those who read it find something of value in each issue. Hopefully, if and when an opportunity arises to refer a business to a technology solutions company, Smart Dolphins will be at the top of your mind. Thank you for your support.
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Smart Dolphins IT Solutions Inc
www.smartdolphins.com 250.721.2499